S T 3 1 2 3 0 W C H A W K 2 L P SEAGATE NO MORE PRODUCED Native| Translation ------+-----+-----+----- Form 3.5"/SLIMLINE Cylinders 3892| | | Capacity form/unform 1060/ 1280 MB Heads 5| | | Seek time / track 9.3/ 1.7 ms Sector/track | | | Controller SCSI2 WI/SCA/FAST Precompensation Cache/Buffer 512 KB LOOK-AHEAD Landing Zone Data transfer rate 5.000 MB/S int Bytes/Sector 512 20.000 MB/S ext SYNC Recording method RLL 1/7 operating | non-operating -------------+-------------- Supply voltage 5/12 V Temperature *C 5 55 | -40 70 Power: sleep W Humidity % | standby W Altitude km | idle 6.3 W Shock g | seek W Rotation RPM 5411 read/write W Acoustic dBA spin-up W ECC Bit MTBF h 800000 Warranty Month 60 Lift/Lock/Park YES Certificates ********************************************************************** L A Y O U T ********************************************************************** SEAGATE ST31230WC PRODUCT DESCRIPTION +---------------------------------------------------------+ | | | |+--+ | ||XX| | ||XX|I/O ++LED ||XX|J1 ++ ||XX| | ||XX| | ||XX| | ||XX| | ||XX| | ||XX| | ||XX| |+-+ ||XX| || |J6 |+--+ |+-1 8--------1 | | +--------+J2 | +---------------------------------------------------------+ ********************************************************************** J U M P E R S ********************************************************************** SEAGATE ST31230WC PRODUCT DESCRIPTION Jumper Setting ============== REAR VIEW 80-pin I/O and DC Power Wall/Bracket Connection +----------------------------------------+ TOP (HDA) -----+||||||||||||||||||||||||||||||||||||||||+------ +1--------------------------------------40 Pins 1 - 4 = +12V 34 - 36 = + 5V 37 = SYNC 38 = MTRON 39 = SCSI A0 40 = SCSI A2 41 - 44 = 12V GND 74 - 76 = 5V GND 77 = LEDC 78 = DLYDST 79 = SCSI A1 80 = SCSI A3 Mating NC connector: AMP US P/N: 2-557103-1 straight-in, Male 80-pin 2-557101-1 right angle to PCB RIGHT SIDE VIEW +-J1 TOP (HDA) |X+------------+--------+-----PWA--------------------Front of drive +-+ |12345678|J2 +--------+ +Terminator PWR -+||||||+- RESERVED +Terminator PWR --+||||+-- Start Delay (12 secs * ID) | Enable T-Res ---+||+--- Motor Start | Parity Enable ----++---- Write Protect | | Terminator Power-source Table ----------------------------- 1 2 1 2 1 2 +---- +---- +---- |X o |o X |o o |X o |o X |xxx +------ +------ +------- Drive Supplies Drive Supplies Bus Supplies Bus Own Drive NOTE The model ST31230WC drive cannot furnish terminator power, because no pins on the 80 pin I/O connector are devoted to terminator power. FRONT VIEW J6 TOP (HDA) +-----1+ -------PWA--------------------------------+::::::+--- ++ +------+ SCSI ID = 0 none ++LED pin-11 +5V --+||||+-- SCSI ID = 1 pin-10 GND ---+||+--- SCSI ID = 2 SCSI ID = 8 or -+--++--+- SCSI ID = 4 or pin-8 BUSY -+ +- pin-6 REFIND+ NOTE If these ID jumper are used, the ID jumpers shown in 80 pin I/O cable ARE NOT USED!!!!! J6 SCSI ID ----------- +----------+-------------------------------+ | SCSI ID | Jumper Location | | | PINS | | | 7-8 | 5-6 | 3-4 | 1-2 | +----------+-------+-------+-------+-------+ | 0 | OPEN | OPEN | OPEN | OPEN | | 1 | OPEN | OPEN | OPEN | CLOSED| | 2 | OPEN | OPEN | CLOSED| OPEN | | 3 | OPEN | OPEN | CLOSED| CLOSED| | 4 | OPEN | CLOSED| OPEN | OPEN | | 5 | OPEN | CLOSED| OPEN | CLOSED| | 6 | OPEN | CLOSED| CLOSED| OPEN | | 7 | OPEN | CLOSED| CLOSED| CLOSED| | 8 | CLOSED| OPEN | OPEN | OPEN | | 9 | CLOSED| OPEN | OPEN | CLOSED| | 10 | CLOSED| OPEN | CLOSED| OPEN | | 11 | CLOSED| OPEN | CLOSED| CLOSED| | 12 | CLOSED| CLOSED| OPEN | OPEN | | 13 | CLOSED| CLOSED| OPEN | CLOSED| | 14 | CLOSED| CLOSED| CLOSED| OPEN | | 15 | CLOSED| CLOSED| CLOSED| CLOSED| +----------+-------+-------+-------+-------+ ********************************************************************** F E A T U R E S ********************************************************************** SEAGATE ST32430W/WD/WC/DC/31230W/WD/WC/DC INSTALL. GUIDE 77767478 Before you begin ---------------- Verify that the system is switched off and disconnected from main power before any installation is attempted. Protect yourself, the drive, and your valuable programs and data by reading the following cautions and warnings. - Do not tamper with sealed top cover. Doing so voids your warranty. The drive contains no user serviceable components. See Product Repair section for more information. - Visually inspect the shipping container for any obvious damage. - Verify all parts listed on shipping bill are received with the equipment. Discrepancies or damage should be reported to the shipping company. - Inspect drive for possible shipping damage. All claims of this type should be filed promptly with the transporter involved. Save original packing materials to be used when reshipping. - When transporting or shipping a drive or system, please ensure that they are correctly packed in original Seagate approved (or equivalent) container and shipped via an airride carrier experienced in handling computer equipment. - Do not unpack drive from its static shielded bag until you are ready to install it in the system. - Always handle the drive by the frame or casting. - Do not touch Printed Circuit Board (PCB) or the I/O connector pins. - Never apply pressure to the PCB or to the drive top cover. Caution. The circuit assemblies and components contained in this equipment can be degraded or destroyed by Electrostatic Overstress (EOS) or by Electrostatic Discharge (ESD). Static electrical charges can accumulate quickly on personnel, clothing and synthetic materials. The electrostatic fields due to these charges when brought in close proximity to susceptible circuit assemblies and components, can result in degraded reliability or immediate failure of the affected component or assembly. To insure optimum reliable equipment operation, it is required that technical support personnel discharge themselves by wearing a grounding strap around the wrist and be connected to a grounding terminal while working in the vicinity of, and while handling EOS/ ESD susceptible assemblies/parts. If unavailable, ground yourself frequently by touching the metal chassis of the system before handling any components (this helps only if the system is connected to a ground). Avoid static-inducing carpeted areas. This procedure is especially important when handling printed circuit boards (PCB's). Safety instructions ------------------- 1. The disc drive(s) are to be installed in a customer supplied enclosure where the surrounding air does not exceed 50 o C. 2. Four (4) 6-32 UNC-2A screws are required for installation. Maximum screw length into side of drive is 0.15 inches (3.81 mm). Maximum screw length into bottom is 0.20 in. (5.08 mm). Maximum screw tightening torque is 6.0 in-lb (.675 NM) with minimum thread engagement of 0.12 in (3.05 mm). 3. The power requirements are shown in the Product Information section. 4. The power supply must satisfy the safety requirements for SELV (Safety Extra Low Voltage) cir-cuits. 5. Service is to be provided by trained Seagate service personnel. 6. The incorporation of the disc drives listed in this guide into a customer enclosure must meet the appropriate safety requirements of the country in which it is used (e.g. UL 1950, CAN/CSA-C22.2 No. 950-M89, DIN VDE 0805:1993 and EN60950: 1992 (IEC 950). Note. Power must be off when connecting or disconnecting. - CMOS configuration: SCSI drives should not be defined in the CMOS. The SCSI host adapter uses its own BIOS to handle the Input/Output procedures. The CMOS setting for SCSI drive is either drive type zero, or the no drive installed option. Low-Level formatting: All Hawk 2LP wide family drive models are low-level formatted at the factory and do not require this step during installation. If an installed drive is low-level formatted, all user data will be lost. Note: Seagate Technology assumes no liability for lost user data. Partitioning and high level formatting: A drive can be subdivided into "partitions" which behave as individual drives within the system. Consult the system documentation for instructions on partitioning and high level formatting. Information is also available in bookstores and libraries. Product repair information -------------------------- Service requirements The special facilities required for the manufacture of these drives generally prohibit repair in the field. If problems occur during installation, please contact your supplier for assistance. Do not attempt to disassemble or repair. Drives should be sent to the repair depot through the purchase source, if possible. Please observe the following cautions. Caution! - Handle drive with care. Do not drop, or bump hard. - Never remove the cover of these disc drives. Servicing items in the sealed HDA (heads, media, actuator, etc.) require special facilities. The drive contains no user purchasable parts or PCBs. - Opening the sealed HDA voids the drive warranty. - Applying a soldering device to the components on the PCB voids the drive warranty. - Do not connect or disconnect cables without first removing power from the drive. - Place drive on a flat, static dissipative surface and handle with extreme care. Always follow all EOS/ESD precautions to avoid damage to the electrical assemblies. Shipping When transporting or shipping a drive, a Seagate approved container must be used. Keep your original box. They are easily identified by the Seagate Approved Package label. Shipping a drive in a non-approved container voids the drive warranty. Seagate repair centers may refuse receipt of components improperly packaged or obviously damaged in transit. Contact your Authorized Seagate Distributor to purchase additional boxes. Seagate recommends shipping by an air-ride carrier experienced in handling computer equipment. Initial setup information ------------------------- For the initial setup connect the cables or plug into a mounted connector (if applicable), set the drive ID on the bus and enable or disable the I/O line terminator resistor packs (Hawk 2LP family "W" models only). These procedures are described in paragraphs following. Note whether drive model number ends in W, WD, WC or DC. Write precompensation and reduced write current ----------------------------------------------- Not required on Seagate SCSI Interface drives covered by this manual. Do not power up the host system until the drive is mounted and the system cover is replaced. Connect DC power connector to the drive ("W/WD" models only). Replace the Host System cover. Turn on DC power. Boot the system from the floppy drive or from a previously installed hard-drive if there is one. Proceed with drive setup of the new hard drive. SCSI interface drives --------------------- The SCSI interface handles both drive geometry and defect management internally. The "no drive installed" option is selected for systems with SCSI drives. All SCSI interface drives are low-level formatted at the factory. You may wish to low-level format the drive to optimize its performance for your system. Consult the controller documentation for information on low-level formatting. Partitioning and high-level formatting can be done through DOS by way of the FDISK utility for partitioning, and FORMAT for high-level formatting. Consult your DOS manual for FORMAT and FDISK command options. ********************************************************************** G E N E R A L ********************************************************************** SEAGATE SUPPORT SERVICES Seagate Technology ------------------ Technical Support Services If you need assistance installing your drive, consult your dealer. Dealers are familiar with their unique system configurations and can help you with system conflicts and other technical issues. If you need additional assistance with your Seagate(r) drive or other Seagate products, use one of the Seagate technical support services listed below. SeaFONE at 1-800-SEAGATE (1-800-732-4283) Seagate's 800 number allows toll-free access to automated self-help services, providing answers to commonly asked questions, troubleshooting tips and specifications for disc drives and tape drives. This service is available 24 hours daily and requires a touch-tone phone. If you need to speak to a technical support engineer, dial this number and listen to the options for technical support. (International callers can also reach this automated self-help service by dialing 408-456-4496). Seagate Technology online services Using a modem, you can obtain troubleshooting tips, free utility programs, drive specifications and jumper settings for Seagate's entire product line. You can also download software for installing and analyzing your drive. SeaNET You can obtain technical information on Seagate drives, Seagate software and much more over the Internet from Seagate's World Wide Web home page (http://www.seagate.com) or Seagate's ftp server (ftp://ftp.seagate.com). You may also send E-mail with your questions to DiscSupport@ Seagate.com or TapeSupport@Seagate.com. SeaBOARD SeaBOARD is a computer bulletin board system (BBS) that contains information about Seagate's disc and tape drive products and is available 24 hours daily. Set your communications software to eight data bits, no parity and one stop bit (8-N-1). SeaBOARD phone numbers are listed in the following table. BBS Location Modem number United States Disc: 408-434-1080; Tape: 408-456-4415 England 44-1628-478011 France 33 1-48 25 35 95 Germany 49-89-140-9331 Singapore 65-292-6973 Thailand 662-531-8111 Australia 61-2-9756-2359 Taiwan 886-2-719-6075 Seagate CompuServe forum Online technical support for Seagate products is available on CompuServe. To access our technical support forum, type go seagate. This forum provides information similar to that found on SeaBOARD. In addition, you can type questions or browse through previous questions and answers on the forum messages. Seagate Technology FAX services SeaFAX You can use a touch-tone telephone to access Seagate's automated FAX system to receive technical support information by return FAX. This service is available 24 hours daily. Location Telephone number United States 1-800-SEAGATE or 408-456-4496 England 44-1628-894084 Australia 61-2-9756-5170 Seagate technical support FAX You can FAX questions or comments to technical support specialists 24 hours daily. Responses are sent during business hours. Location FAX number United States 408-944-9120 England 44-1628-890660 France 33 1-46 04 42 50 Germany 49-89-1430-5100 Australia 61-2-9725-4052 Singapore 65-293-4722 Hong Kong 852-2368 7173 Taiwan 886-2-715-2923 Korea 82-2-556-7294/4251 Seagate technical support You can talk to a technical support specialist during business hours Monday through Friday for one-on-one technical help. Before calling, note your system configuration and drive model number (STxxxx). There are several technical support phone numbers available for various Seagate products. Location Telephone number United States Please dial 1-800-SEAGATE for the specific product telephone number. (6:00 A.M. to 11:15 A.M., 12:30 P.M. to 5:00 P.M., Pacific time, M-F) England 44-1628-894083 (10:00 A.M. to 1:00 P.M., 2:00 P.M. to 5:00 P.M., M-F) France 33 1-41 86 10 86 (9:30 A.M. to 12:30 P.M., 2:00 P.M. to 5:00 P.M., M-F) Germany Disc: 49-89-140-9332; (9:30 A.M. to 12:30 P.M., 2:00 P.M. to 4:00 P.M., M-F) Tape: 49-89-140-9333 Australia 61-2-9725-3366 (9:00 A.M. to 5:00 P.M., M-F) Singapore 65-290-3998 (9:00 A.M. to 12:00 P.M., 2:00 P.M. to 5:00 P.M., M-F) Hong Kong 852-2368 9918 Taiwan 886-2-514-2237 Korea 82-2-556-8241 SeaTDD 408-944-9121 Using a telecommunications device for the deaf (TDD), you can send questions or comments 24 hours daily and exchange messages with a technical support specialist between 6:00 A.M. to 11:15 A.M. and 12:30 P.M. to 5:00 P.M. (Pacific time) Monday through Friday. Customer Service Centers Seagate direct OEM, Distribution, System Integrator and Retail customers should contact your Seagate Service Representative for warranty information. Other customers contact your place of purchase. Seagate offers comprehensive customer support for all Seagate drives. Seagate customer service centers are the only facilities authorized to service Seagate drives. These services are available worldwide. Location Telephone number FAX number United States 1-800-468-3472; 405-949-6740 Other Americas (Canada & Brazil) 405-949-6706; 405-949-6738 Mexico 525-546-6965; 525-546-4888 Europe, Middle East & Africa 31-2065-43300; 31-2065-34320 Asia Pacific & Australia 65-485-3595; 65-485-4980 Japan 81-3-5462-2904; 81-3-3462-2979 Seagate, Seagate Technology and the Seagate logo are registered trademarks of Seagate Technology, Inc. SeaFAX, SeaFONE, SeaBOARD, SeaTDD, SeaNET, Medalist and DiscWizard are either trademarks or registered trademarks of Seagate Technology, Inc. or one of its subsidiaries. All other trademarks or registered trademarks are the property of their respective owners.